If you have recently purchased from us and have a problem with your product, please contact us by email on orders@theava.co.uk and we will be in contact with you to organise an excahnge or refund of your purchase.

When contacting please give a day time contact number where we can speak to you.
Also give as much detail in regard to the problem to enable us to resolve the problem.
Thank you for shopping with TheAva.co.uk

Regards
Paul Hillen